Help Center

Articles in this section

• How can I tell which hang tag belongs to my garments?
• How do I know how many hang tags to order?
• What do I need when I order hang tags
• Is there a Spanish language option available for the portal?
• How long does it take to receive my hang tags
• Why is the portal not allowing me to move forward with my order?
• What are the garment requirements to receive hang tags?
• What information I should enter in the dispersion fields?
• Does The LYCRA Company accept external laboratory test result for hangtags order?
• What information I must enter in dispersion fields if I have used LYCRA FitSense^® print technology?
• Can I over-order hangtags to allow certain number of wastage?
• What should I do if the hang tag I need is not shown in the list when selecting the “See all hang tags for all segment types”?
• I don’t know the fabric details for completing the online order, what should I do?
• How does Hangtag Fast Track Code work?
• Does the applicant need to pay for the hang tags?
• What should I do if I can’t find the hang tag I'm looking for?
• What should I do if I entered the hang tag passcode, but nothing appeared?
• When using auto-translation other than English or Chinese languages, the site is not working.
• What is difference between “register”, “personal account”, and “business account”?
• Who can I contact for assistance if I have problems submitting my order?
• How can I get the Fast Track Code required?